Welcome to the Empowered Patient Podcast with Karen Jagoda. This show is a window into the latest innovations in applying generative AI, novel therapeutics and vaccines, and the changing dynamics in the medical and healthcare environment. One focus is on how providers, pharmaceutical companies, and payers are empowering patients. In addition, conversations are often about how providers, care facilities, pharmaceutical companies, and payers are being empowered by technology to improve patient outcomes and reduce friction across the healthcare landscape.
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- Virtual and digital health
- Use of AI, ML, and LLM in healthcare and drug discovery, development, trials
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- Precision and stratified medicine
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The audience includes life science leaders, researchers, medical professionals, patient advocates, digital health entrepreneurs, patients, caregivers, healthcare solution providers, students, journalists, and investors.
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Aug 22, 2023
Will Cantrell is the Director of Product Solutions at InteliChart, a SaaS-based service providing digital tools to providers and EHR partners. Their focus is on the workflows of staff and clinicians and the patient experience in a telehealth environment or in-person appointment. InteliChart integrates existing systems with innovative technology to facilitate scheduling, reduce clinician stress, encourage preventative care, and better manage chronic diseases.
Will explains, "We focus more on workflows for staff to move in between patient visits, initiate sessions, put patients back in waiting rooms, move them between providers, and the patient experience is our primary focus. We can spend a lot of time building that in, not just to a telehealth workflow but into the entirety of the patient journey, and trying to bring that back to the patient portal, which is the hub of engagement for us. So, the patient gets more of a seamless experience through all their touch points."
"You don't have to worry about travel time and shifting between rooms, so you have some savings there as well. The nice thing about telehealth, too, is if the patient queues up early into the waiting room, and you're early, you can grab that patient and start to have that visit with them early, at least from our dashboard. Once you go through that, you can move on to the next patient, who is early. So you have some room there to make gains and have advantages from a time savings over in-office visits."
#InteliChart #PatientEngagement #Telehealth #Telemedicine #HealthIT #HealthOutcomes
