Welcome to the Empowered Patient Podcast with Karen Jagoda. This show is a window into the latest innovations in applying generative AI, novel therapeutics and vaccines, and the changing dynamics in the medical and healthcare environment. One focus is on how providers, pharmaceutical companies, and payers are empowering patients. In addition, conversations are often about how providers, care facilities, pharmaceutical companies, and payers are being empowered by technology to improve patient outcomes and reduce friction across the healthcare landscape.
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- Virtual and digital health
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Jul 18, 2023
Dr. Holly Urban, the Vice President of Clinical Product Design at CliniComp, understands the need for a positive user experience for clinicians to use electronic health record software effectively. Clinician burnout is often blamed on the documentation burden and the time it takes to enter patient data. With a shift to a focus on the quality of the notes rather than the length, CliniComp is designing systems that aid in medical decisions and is considering ways to use natural language processing and generative AI to change how notes are created.
Holly explains, "One of the challenges is that today's electronic health records, in my view, are very transactional focused. They allow you to place an order. A physician can write an order to have medications given to a patient, they can write a note where they document what happened in a patient visit or the results of a procedure, and they can get lab results."
"But it's very transactional. We haven't yet achieved that ideal state where the electronic health record is helping the providers and other clinicians make decisions. A lot of the struggle has been around workflows that aren't supporting what they need to do and not getting to that third rail of advanced clinical decision support to help providers make better decisions based on their electronic health records."
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