Jan 4, 2022
Dr. Nick West is the Chief Medical Officer and DVP, Global Medical Affairs in Vascular for Abbott and is back on the podcast to talk about their Beyond Intervention global research. This second annual survey looks at hurdles in the patient journey to see where improvements can be made in the patient experience.
Nick explains, "So the year two survey, again, global survey, we went to 13 different geographies, conducted nearly 2000 interviews, half of which with patients, about a quarter with physicians, and then probably slightly less with healthcare leaders or administrators. And we really focused on that upstream portion of the patient journey, from people becoming patients, the awareness and development of symptoms, how that led to interfacing with healthcare, and then diagnostic testing."
"The uncomfortable truth is that patients simply are not getting a good experience. If we look at patients with coronary disease or peripheral arterial disease, there is a huge disconnect between the quality of care that both physicians and healthcare administrators think they're providing and what the patients perceive they are achieving. And we see that for both groups, but there's even more of a disconnect for patients with peripheral arterial disease."
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