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Welcome to the Empowered Patient Podcast with Karen Jagoda.  This show offers a glimpse into the latest innovations in applying generative AI, novel therapeutics and vaccines, and the evolving dynamics in the medical and healthcare landscape. One focus is on how providers, pharmaceutical companies, and payers are empowering patients.  In addition, conversations often focus on how technology is empowering providers, care facilities, pharmaceutical companies, and payers to improve patient outcomes and reduce friction across the healthcare landscape.  Popular Topics Include: Virtual and digital health Use of AI, ML, and robots for clinical and administrative purposes  Value-based healthcare  Precision and stratified medicine Next-generation immuno, cell, and gene therapies Vaccines for infectious diseases and oncology Biomarkers and diagnostics Rare diseases MedTech and medical devices Clinical trials  Population health Chronic conditions l Clinician and staff burnout Smart hospitals The audience includes life science leaders, researchers, medical professionals, patient advocates, digital health entrepreneurs, patients, caregivers, healthcare solution providers, students, journalists, and investors.
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  2. Using Health AI Platforms to Bridge Gaps in Patient Care with Matt Blosl DexCare TRANSCRIPT

Using Health AI Platforms to Bridge Gaps in Patient Care with Matt Blosl DexCare TRANSCRIPT

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May 14, 2026

Matt Blosl, CEO of DexCare, has a core mission to help large health systems use AI responsibly to attract patients and work with them to get appropriate care. While AI's data-processing capabilities are transformative, its use in clinical recommendations remains in its early stages, constrained by fragmented data and the limited availability of validated diagnoses. Matt advises healthcare leaders to adopt a problem-first approach to AI implementation and to use technology to drive significant change rather than just incremental improvements to existing workflows.

Matt explains, "Artificial intelligence is interesting. We're still in what I consider to be the Gold Rush phase of a new technology. Certainly one as disruptive as this. So I think a lot of our clients are still trying to figure out what it means. From my perspective, you said it very well. Google or the internet was kind of our first foray into providing patients more access before they even seek care or before they go in to receive care. And what I see right now is that the AI platforms are kind of the next level of that. The richness of the information is greater. And so patients are coming in more informed, and they can feel comfortable making decisions even more than they could with Google. That's clear in terms of how it's impacting the patients. I think the health systems are still trying to get their arms wrapped around what the appropriate use of AI across the enterprise is."

"Now, when it comes to making treatment recommendations, I still think we're in the early stages. There are still many hallucinations. The data sources we're pulling from are still fragmented. Data hygiene and some of that data are not always accurate. So I think there's going to have to be a lot of evolution in how we manage the data and improve interoperability, so that all of the data can start to talk to one another, and we can really have a complete picture before these platforms can really impact care."

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