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Welcome to the Empowered Patient Podcast with Karen Jagoda.  This show is a window into the latest innovations in applying generative AI, novel therapeutics and vaccines, and the changing dynamics in the medical and healthcare environment. One focus is on how providers, pharmaceutical companies, and payers are empowering patients.  In addition, conversations are often about how providers, care facilities, pharmaceutical companies, and payers are being empowered by technology to improve patient outcomes and reduce friction across the healthcare landscape.

Popular Topics

  • Virtual and digital health
  • Use of AI, ML, and LLM in healthcare and drug discovery, development, trials
  • Value-based healthcare 
  • Precision and stratified medicine
  • Integration of digital technology into existing workflow and procedures 
  • Next-generation immuno, cell, and gene therapies
  • Vaccines
  • Biomarkers, sequencing, and imaging
  • Rare diseases
  • MedTech and medical devices
  • Clinical trials
  • Addressing Social Determinants of Health
  • Treating chronic conditions like obesity and pain
  • Clinician and staff burnout

The audience includes life science leaders, researchers, medical professionals, patient advocates, digital health entrepreneurs, patients, caregivers, healthcare solution providers, students, journalists, and investors. 


Check out our new EmpoweredPatient.Solutions site where you can quickly search all of the Empowered Patient Podcast interviews by any word or phrase to identify useful resources, potential partners, and insights about the life sciences landscape.

Empowered Patient Solutions

Dec 20, 2022

Nicole Broadhurst, CEO and Founder of Tennessee Health Advocates, is an expert on the world of independent Health Advocates, including clinical, cancer, rare disease advocacy, and medical billing and health insurance. She emphasizes the risks patients face when they do not understand how their health insurance works and the role an independent advisor can play in sorting out details and solving problems.

Nicole explains, "I would say the top risk for patient financial safety is that most patients don't understand their health insurance and the associated cost-sharing responsibilities. The words seem very simple, and we hear a lot about the deductible, coinsurance, copay, maximum out-of-pocket, and the total cost of coverage, which includes your maximum financial risk. Most people don't understand exactly how that all works."

"The second one, I would say, is not understanding how to utilize our healthcare options. A lot of people don't understand when it's appropriate to use their health insurance or if it would be beneficial for them to waive their insurance benefit and pay cash instead. Also, they don't know, and they don't understand what facilities to choose and what providers or their real options are."

#tennesseehealthadvocates #medicalbills #healthinsurance #reviewyourbills #understandyourbills #reviewyourmedicalbills #billingerrors #medicalbillingprofessional

Download the transcript here

TN Health Advocates